FAQs

Here are our frequently asked questions. If you still have any questions you would like to ask us which do not appear on this page, please use our Contact Us page which has a secure form.

Providing our customers with a safe and secure shopping experience is critical for us. Your credit card transactions are encrypted and our servers are secure to protect you and your information. We will never sell or provide your information to an outside party.

Our site also has SSL (Secure Sockets Layer)protocol encryption too, which is a standard for any online store. This is a security technology that is used to secure server to browser transactions, which includes the securing of any information passed by a browser. You can be confident that any transactions made on our site are encrypted, and above all secure.

Please refer to our Privacy Policy for additional information. If you do have any concerns, you can also email us at support@trevill.co.uk.

There's only one artist who creates these posters and prints, Luke Trevillion. This website is a one-man band although I do frequently ask my creative friends for inspiration and opinions on artwork before they go live on site.

All of the designs on this site come directly from us. We may have taken inspiration from certain celebrities or sporting events, but every piece on this site has been hand designed - which also makes it unique to Trevill Design.

Absolutely!

We're only a small company but we still want to provide the best experience possible. If you want anything designed on a poster then let us know. If it is personalised, this may come at an additional cost, but we will let you know beforehand so everyone can be 100% satisfied.

Any personal poster designs will need to have at least a 50% deposit up front before any work is started.

We originally started with just football posters, specifically with Fulham Football Club and then with our Cat Collection but since then we have looked to expand. We are looking to bring as full as a complete range as possible, focusing on other football teams, alongside other sports, more animals, more celebrities and a greater collection of artwork suitable for any home.

If you have any suggestions on any type of artwork/prints we can offer on site, then please let us know by Contacting us.

Hardly anyone we would assume.

We appreciate your dedication to exploring our website, and to say thank you for the interest in our products, we want to provide you with a nice discount code.

Please use code:FAQ10 for 10% off your whole order, as a thank you from us.

We do have terms for this code, and it cannot be used with certain products such as personalised items, limited stock or signed posters - this should automatically apply at checkout. We reserve the right to cancel any order that we feel breaks these terms. It should not come to that though.

Simply put, yes.

Currently, due to Covid-19 our shipping and delivery prices are a bit more pricey than we would have liked because we have needed to sort out alternate means of delivery, however we still do offer this.

We are frequently shipping items to America and throughout Europe which have taken an average so far of 2/3 weeks. If you want to enquire about delivery to any country, please send us an email at support@trevill.co.uk.

If you are based in the UK, we offer a 28-day refund window from the day you receive your order. Unfortunately we cannot refund any postage costs for orders sent back to us, unless there is a manufacturing defect.

It's a little more tricky if you are based overseas, but we can still help. We again would be happy to refund any orders but cannot cover any return postage costs for orders sent back to us. If you do have any issues, then please email us and we can support you as much as possible.

If you do send back an order to us, it needs to be returned in an original, resalable condition with no defects on it. We cannot accept any returns that are defected in any such way that we cannot resell. Please also include a note of your name/order number so you can be identifiable.

Return Address:
Trevill Design, 50 Dendridge Close, Enfield, Middlesex, EN1 4PN

If you do have any issues, please send us a ticket to support@trevill.co.uk and we will be on the case.

View our full Refund Policy Here.

Black Cat Collection
Black Cat Collection

Apart from our cats, this section is looking a little bare. Please bear with us whilst we fill it with amazing artwork.

Have a suggestion? Contact us.

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Client service

OUR CONTACTS:

07841 373 996

support@trevill.co.uk

FREE UK Delivery on Orders Over £14.

Delivery:

Free UK delivery all orders of over £12.

PAYMENTS:

Credit Card: Visa, MasterCard, Maestro, American Express

RETUN POLICY:

You can return any item purchased within 16 days of the delivery date

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